Claim assistance
Raise a claim assistance request with the Authentic team.
Share the essential claim details and our team will guide you on intimation, documentation and insurer coordination.
How we support claims
Clear guidance when claim documents and follow-up matter most.
We help customers understand the claim process, prepare documents, coordinate with the insurer and track the next steps until resolution.
- Health, motor, travel, group and commercial claim assistance.
- Document checklist and intimation guidance.
- Follow-up support with insurer service teams.